Frequently Asked
Everything you need to know before you book. Can't find your answer? We're a message away.
Simply browse our collection, choose your dates on the apartment page, and reserve directly through our site. Our team confirms availability within a few hours. You can also book via WhatsApp or by contacting our concierge.
All rates include fully-furnished accommodation, fibre WiFi, utilities, and access to building amenities. A one-time cleaning fee and 16% VAT apply. Long stays of 7+ nights receive an automatic discount.
Most residences have a two-night minimum. Some premium apartments and peak periods may require longer. Long-stay and corporate arrangements are warmly welcomed.
Free cancellation up to 7 days before check-in for a full refund. Cancellations within 7 days are refunded at 50%. Specific terms are shown at the time of booking.
Yes. Private airport pick-up and drop-off can be arranged through your concierge for an additional fee. Just let us know your flight details.
Every residence includes secure, dedicated parking within a gated compound. Additional spaces can be arranged on request.
Absolutely. We offer flexible, self check-in for late arrivals. Our 24/7 team ensures someone is always reachable to assist you.
Yes — this is one of our specialities. We offer tailored monthly rates, formal invoicing and dedicated account support for relocating professionals and teams.
Still have questions? Our concierge team is here to help.
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